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Questions We've Been Asked Before:

What do you take or NOT take into account when scoring churches?

We take into account: public information available on church’s website, denomination’s website, and pastor’s statements (including social media).

We do not take into account: stories submitted by people, news articles, offline PDFs, etc.

That said, we do regularly link to the latter category of information (e.g. stories, news, PDF’s) in church entries, even if it doesn’t affect the church’s score. Feel free to email us with a story that you want to publish on our blog; we do not publish anonymous submissions.

What’s the difference between Clear and Unclear and Undisclosed?

Clear scores are given to churches whose policies can be easily found on their websites’ primary pages (e.g. About, Beliefs). The language in the policies is clear and contains all necessary information.

Unclear scores are given to churches whose policies are difficult to find on their websites (e.g. located in sermon archives, blogs). The language in the policies may also be unclear.

Undisclosed scores are given to churches whose websites provide inconclusive evidence as to the churches’ policies.

For more detail, see our Score Definitions page. Please note that we score Women in Leadership policy a bit differently than LGBTQ policy as we factor into account gender representation on leadership teams. Why? Because personnel is policy (H/T @BroderickGreer). Representation is essential.

What is the difference between Verified Clear and other scores? How does my church become Verified Clear?

All scores, except for “Verified Clear,” are assigned to churches by our volunteers based on our scoring definitions and publicly available information online. The “Verified Clear” score is the highest and best score a church can receive. It is also the only score that a church obtains by proactively self-disclosing its policies through our Verified Clear survey, which is sent to all churches that have been scored in our database. If you're a pastor at a church, email us to receive the survey.

I’m a church leader and I’d like our church website to be more clear. What can I do?

That’s great news! Take a look at our Scoring Definitions, to begin with, to understand the difference between Clear and Unclear websites. Then, read our Church Clarity resource PDF, “How to be clear: For Church leaders.” You can also email us to receive our Verified Clear survey so you can obtain the highest score available on our database.

Where is my church? I submitted it awhile ago.

Each church submission undergoes three levels of review and verification by our volunteer team so it takes up to 2 weeks for each submission to be processed. If you’re interested in joining our volunteer team, first register to be Verified Clear as an individual.

You can also inquire about purchasing Clarity Credits in order to accelerate the processing speed of your submissions through our pipeline. Simply go to our contribute page or email us for more information.

I tried to submit my church and it says URL is already in use. But I don’t see it on the database.

This means that the church is being processed but it is not published yet.. Typically it takes a few weeks to be scored. If you’re interested in joining our volunteer team, go here to first register as a Verified Clear individual.

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